With Quattra Support Services, you can “grow as you go.” This means you have the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow. Many business executives who are responsible for IT prefer assistance with automating, securing and operationalizing their IT Systems and Applications used to run their day to day business. In these cases, we host and manage their entire IT infrastructure, including desktops, servers, networks and more.
What We Do
- Manage and monitor desktops, servers and networks
- Install, manage and update virus, spam and spyware/malware software (security)
- Install and manage software updates and patches
- Back up servers and workstations
- Install and manage firewalls
- Manage or Migrate your email to Office365 Hosted Cloud, Provide anywhere access to your email
- Manage your in-house Exchange Mail Services
- Provide 24/7/365 IT support via the Quattra Support Services Customer Support Center
- Provide you with a Customer Advocate, to make sure your issues and concerns are addressed and you continue to be thrilled with Quattra Support Services
Services can be offered based on your IT management needs. Contact Quattra Support Services to learn.
“We focus on strong delivery Processes with constant communicating on the status and health of your systems.”
- Desktop – A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.
- Desktop Encryption – Quattra Support Services provides whole disk for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects. Desktop encryption is an optional service.
- Email Options – Email is the lifeblood of many organizations. We offer following options for our hosted email service:
- Smart phone mobility
- Email archiving
- Archiving for compliance
- Email encryption
Peace of Mind Means Choice
Many of the services included in Total IT Management are available a la carte. We’ll work closely with you to make sure your particular needs are met. To get the IT support your business needs, trust Quattra Support Services to deliver flexible and simple solutions.
Contact Quattra Support Services to see how our Total IT Management For Small and Mid-size Businesses can help your company achieve IT Peace of Mind.
Customer Care – Facts at a Glance
- Award-winning customer support ensures your issues are resolved quickly and accurately. With one toll-free call or email, you will receive personal support from a Quattra Support Services customer support representative, a technical expert trained to find and fix your issue quickly. Our experts are at your service 24 hours a day, 7 days a week, 365 days a year.
- Call centers located in North America
- Less than 2 minute average answer speed
- 79% of all issues closed within 24 hours
You’re Quattra Support Services Customer Advocate
Quattra Support Services customers are assigned a Customer Advocate, a single point of contact to make sure their issues and concerns are addressed. Your Customer Advocate also provides proactive communication to make sure you continue to be thrilled with Quattra Support Services.